Privacy

We receive, collect, and store any information you enter on our website or otherwise provide to us. In addition, we collect the Internet Protocol (IP) address used to connect your computer to the Internet; log in; Email address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to navigate away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, suggestions, product reviews, recommendations and personal profile.

How do we collect information?

When you make a transaction on our website, as part of the process, we collect personal information that you provide to us, such as your name, address, and email address. Your personal information will be used only for the specific reasons stated above.

Why do we collect such personal information?

We collect such personal and non-personal information for the following purposes:

To provide and operate the Services;
To provide our Users with ongoing customer support and technical support;
To be able to contact our visitors and users with general and personalized notices related to the service and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred non-personal information, which we or our business partners may use to provide and improve our respective services;
To comply with applicable laws and regulations.

How do we store, use, share and disclose the personal information of our website visitors?

Our company is hosted on the shopify.com platform. shopify.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through shopify.com data storage, databases and general shopify.com applications. they store your data on secure servers behind a firewall.

All direct payment gateways offered by shopify.com and used by our company adhere to the standards established by PCI-DSS administered by the PCI Security Standards Council, which is a joint effort of brands such as Visa, MasterCard, American Express and Discover. . PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How do we communicate with visitors to our website?

We may contact you to notify you about your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or money owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or when necessary to contact you. to enforce our User Agreement, applicable national laws and any agreements we may have with you. For these purposes, we may communicate with you by email, phone, text messages, and postal mail.

How can you withdraw your consent to the collection of personal information?

If you do not want us to process your data, please contact us at or send us an email to: ATELIER FERRER CHANNEL, c/La Selva, nº5, 08328 Alella (Barcelona).

We reserve the right to change this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately after their publication on the website. If we make material changes to this policy, we will notify you that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Questions and your contact information

If you would like to: access, correct, amend or delete any personal information we hold about you, you are invited to contact us at or send us an email to: ATELIER FERRER CHANNEL, c/La Selva, nº5, 08328 Alella (Barcelona).

COOKIES POLICY

1. What are cookies.

A cookie is a small piece of information sent by a website and stored in the user's browser, so that the website can consult the user's previous activity, whose main functions are:

Keep track of users: when a user enters their username and password, a cookie is stored so that they do not have to be entering them for each page of the server. However, a cookie does not identify a person, but a combination of computer-browser-user.

Obtain information about the user's browsing habits, and spyware attempts (spy programs), by advertising agencies and others. This can cause privacy issues and is one of the reasons why cookies have their detractors.

2. What type of cookies we use.

We use cookies to facilitate the operation of our website. If you continue browsing our website, you are accepting the use of cookies. You can delete the cookies stored on your computer, but in this way you may be limiting access to our website.

Compliance Cookies.

We use this cookie to count how many times the pop-up has appeared. Once you've seen them a few times (or if you click "yes please" or "no thanks" below), the pop-up will no longer display (unless you've removed your compliant cookies). your device)

We use cookies to remember your login details and your preferences (for example, if you opt out of receiving marketing communications from us).

Functional cookies.

These cookies known as session identifiers are used to enable the main functionality of the site. They do not contain any personal information.

Google Analytics universal cookies.

We make use of a Google tool called "universal Google Analytics" that tells us about the way users are using This tool uses cookies to detect and let us know that someone has been to the site before, so we know how often people return to our website, how long they use it and where on the page they go. We use this information to try to find out how people use our website so that we can improve it.

3- Acceptance of the Cookies Policy.

ATELIER FERRER CHANNEL assumes that you accept the use of cookies when browsing its website.

ATELIER FERRER CHANNEL reserves the right to modify its service policy regarding cookies in accordance with the law and regulations. If the cookie policy is substantially modified, users will be informed through the web. If you still have any questions related to the use of cookies on our website, please contact us through: